Policies & FAQ
Shipping Policy
We offer free standard shipping on all orders over $35. Orders typically ship within 1–2 business days and arrive within 3–7 business days, depending on your location. Tracking information is emailed to you once your order ships.
Returns & Refunds
We only replace items that are damaged or defective. If your product arrived damaged, please contact us via our Contact page with a photo of the damage and we will send a replacement at no charge.
Privacy Policy
We collect only the information needed to process your order (name, shipping address, email, and payment details handled securely by Shopify). We never sell your personal information to third parties.
Terms of Service
By using this site and placing an order, you agree to provide accurate information and to use TubTreasure products as intended, for children's bath-time play under appropriate adult supervision. All sales are processed securely through Shopify.
Frequently Asked Questions
Are TubTreasure bath bombs safe for kids?
Yes — our bath bombs use skin-safe, dermatologist-tested ingredients designed for sensitive skin. As always, supervise young children during bath time and check ingredient lists if your child has specific allergies.
What toy will be inside my bath bomb?
Each bath bomb hides a randomly selected surprise toy from that product's collection (for example, ocean animals or dinosaurs). We can't guarantee which specific toy you'll receive — that's part of the fun!
How long does shipping take?
Orders are processed within 1–2 business days and typically arrive within 3–7 business days. You'll receive a tracking link by email once your order ships.
Do the bath bombs stain the tub?
No — our bath bombs are formulated to create vibrant color swirls that rinse away cleanly without staining your tub or your child's skin.
Is checkout secure?
Yes. All payments are processed by Shopify's secure, hosted checkout — we never see or store your card information.
Can I change or cancel my order?
If your order hasn't shipped yet, contact us right away via our Contact page and we'll do our best to help.